"Your Waiter Wants You To Put Down Your Phone" via Alan Greenblatt
"Diners distracted by their phones have become a real pain in the restaurant business, interfering with the flow of transactions and generally slowing things down.”
Image: Anna Bryukhanova/iStockphoto
The other day I served a guy who was messing around on his phone the whole time and I brought him his soup, and he didn’t eat it because he was on his phone, then it brought him his entree and he was upset because he hadn’t finished his soup yet and said our kitchen was “too fast” and he made me take it back to the kitchen and then bring it out when he was ready. This is a real thing. Put down the phone.
If you are at a busy bar and there is a long line for drinks and the waiter/waitress/bartender has to wait even 2 seconds for you to look up from your phone to order your drink, you WILL get skipped and will have to wait until another full circle is made before they come back to you.
We don’t have time to wait for you to send your bff that pizza emoji. Someone else is ready and waiting to order.